The National Cyber Security Authority (AKSK) reports that problems with access to and the functioning of Outlook, Teams and Azure services are being identified in several regions. According to information reported by Microsoft, the outages are a consequence of high load on the company’s infrastructure and are not related to a cyber incident. AKSK is monitoring the situation and will provide information on further developments.
This situation may be exploited by malicious actors to deceive users by offering fake assistance to restore access to services. AKSK calls on users to exercise increased caution regarding:
▪️ Emails requesting “Microsoft password reset.”
▪️ SMS messages about “blocked account” and requesting immediate action.
▪️ Phone calls from individuals posing as “IT support” and offering assistance to restore access.
To protect your data and accounts, AKSK recommends:
▪️ Do not click suspicious links for logging into accounts or resetting passwords. Access services directly through official websites or applications.
▪️ Do not share passwords, verification codes or other confidential data and do not give access to your devices to unverified persons.
▪️ Verify any request for technical intervention with the IT staff of your institution or company.
▪️ Inform staff about the risk of these scams and check the measures envisaged in the business continuity plan, including access to backups of critical documents and the use of alternative communication channels.
Report any suspicious activity to AKSK at [email protected].